Plan

Welcome to the first phase of the PDSA Cycle!

To begin the continuous improvement process you will need to first plan your course of action. Use the documents to plan your work. You will want to state what you are doing, make predictions about what will happen and why, and answer the who, what, where, and when. A good plan will help you and others do your work!

Once you have planned your work you are ready to move on to the Do phase of the PDSA Cycle.